Refund & Return Policy

At lumiblu, we take product safety and quality seriously. Because our products are ingestible supplements, we do not accept returns or offer refunds.

This policy helps us guarantee that every product delivered to our customers is safe, fresh, and uncompromised. Once a product leaves our facility, we can no longer verify how it was stored or handled - which is why we cannot resell returned items under any circumstances.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please reach out to us within 7 days of receiving it at info@lumiblu.com with your order number and a photo of the issue. We will do our best to make it right.

Still Unsure?

If you are not sure if lumiblu is right for you, we are happy to answer questions before you order. Contact us anytime—we are happy to help.